Coolrooms Palacio De Atocha Madrid Exterior photo

Key details

About the Hotel

34 Calle De Atocha, Madrid, 28012

Steps from Plaza Mayor

Perfect

9.5

9.7

/10

5.0

4.8

Loved by Coolrooms Palacio De Atocha guests

Spacious rooms

Attentive staff

Delicious food

"Excellent facilities - the terrace and pool were a little slice of paradise in a busy city"

Janet from United Kingdom

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"Good size bathroom with a sink big enough for 2 (and 2 faucets) and an enclosed shower *with two showers in it!*"

Cuttyson from Portugal

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"We opted for a suite and it was probably the most spacious room we have ever stayed in."

Jane

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5-star luxury palace hotel in the heart of Madrid's Barrio de las Letras

Palace & Grounds

CoolRooms Palacio de Atocha occupies a restored 1852 palatial house, a setting found in no other Madrid hotel. The garden surrounds an innovative swimming pool design with a shallow end and pool bar, creating an oasis in the city center. Sun loungers, sun umbrellas, and pool towels are provided for guests relaxing in this outdoor space.

Rooms & Suites

Rooms offer generous square footage with high ceilings, a separate dressing area, and a large bathroom with a double rainfall shower. The bathroom includes two sinks, a separate toilet enclosure, and Molton Brown full-sized toiletries. A pillow menu with six options, including cervical and memory foam, is available by calling the front desk.

Dining & Bar

The on-site restaurant serves an à la carte breakfast prepared upon request and offers special diet menus for guests with dietary needs. The bar provides wine and champagne, with a snack bar and coffee house on site for lighter fare. For those who prefer privacy, breakfast in the room is available alongside room service.

Wellness & Services

A full menu of massage services includes back, couples, foot, full body, hand, head, and neck massages, all available in the hotel's therapy rooms. The concierge offers local guidance and booking assistance, while a personal image advisor experience is provided for fashion and shopping needs. Daily housekeeping includes a turn-down service with chocolate truffles and bottled water placed beside the bed each evening.

Location & Nearby

The hotel is situated in Barrio de las Letras, 800 metres from Puerta del Sol and within walking distance of Plaza Mayor and the Prado Museum. The Atocha train station is a 12-minute downhill walk, and the Adolfo Suarez Madrid-Barajas Airport is 13 km away. Shuttle service with airport pick-up and drop-off, as well as valet parking, is arranged by the 24-hour front desk.

Highlights

Setting: Restored 1852 palace, only such hotel in Madrid

Rooms: Junior suites with double rainfall shower & pillow menu

Dining: À la carte breakfast, special diet menus, wine/champagne

Wellness: On-site massages & personal image advisor

Location: 800 m from Puerta del Sol, walking distance to Prado

Services: Airport shuttle, valet parking, turn-down chocolates

“This is a truly special hotel; I think the interior comes as a delightful surprise, given its location in a historic palace. The pool integrated into the garden offers an oasis-like escape after touring nearby cultural landmarks such as the Prado Museum and Plaza Mayor. I especially appreciate the personalized service and the luxurious touches.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.7/10Review score

View our interactive map

Highlights from guests

Room FeaturesSpacious Luxury

The rooms were huge and beautifully decorated. The suites even featured separate toilet rooms for extra comfort and privacy.

Olivia from Canada

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BathroomDouble the Showers!

The bathroom was amazing! It had double sinks, deluxe toiletries and even a shower with two showerheads. Water pressure was amazing, too.

Ken from United Kingdom

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Spa & LeisurePoolside Dreams

The courtyard pool was a welcome escape. Lounging on sunbeds with a drink was the perfect end to a busy day.

Eliza from Australia

Review on

DiningBreakfast Indulgence

Breakfast was a treat. Ordering multiple plates of fruits, jamon, and eggs in the patio was a perfect start of the day.

David from United States

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Junior Suite
2 persons
595 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Suite
2 persons
700 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Deluxe
2 persons
345 sq. feet
1 King-size bed
Air conditioning
Heating
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Perfect

9.6/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Solarium
Back massage
Head massage
Full body massage
Foot massage
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

El Patio de Atocha invites guests to indulge in a fusion of traditional Andalusian and Mediterranean cuisine, offering an authentic taste of local flavors. Set within the charming precincts of the Palacio De Atocha, dining here promises a delightful blend of warmth and musical ambiance.

Coolrooms Palacio De Atocha Madrid Restaurant photo

El Patio de Atocha

Andalusian and Mediterranean cuisine with Latin American influence

Ambiance

Enjoyable in open-air patios or the historic cellars of the palace, enhanced by live music sessions

Key Offerings

The menu reflects a vibrant medley of old-world recipes and contemporary interpretations, featuring seasonal and organic produce. Special culinary events, including live music sessions, create a unique dining atmosphere.

Reservation

Recommended

Breakfast, brunch, lunch, dinner, high tea, and cocktail hour; hours may vary

Coolrooms Palacio De Atocha Location

34 Calle De Atocha, Madrid, 28012

Map view

City landmarks

Square

Plaza Mayor

2100 ft

Casino

Gran Via

3200 ft

Palace

Royal Palace of Madrid

4400 ft

Museum

Museo Nacional Centro de Arte Reina Sofia

2700 ft

Museum

Museo Nacional Thyssen-Bornemisza

2600 ft

Public Building

Cybele Palace

4400 ft

Museum

Plaza de Cibeles

4200 ft

Church

Real Basilica de San Francisco el Grande

4400 ft

Church

Catedral de Sta Maria la Real de la Almudena

4200 ft

Landmark

Calle Ponzano tapas

2.0 mi

Museum

CaixaForum Madrid

2500 ft

Theatre

Reina Victoria Theatre

5100 ft

Theatre

Teatro Real

3700 ft

Museum

Museo de Historia de Madrid

1.0 mi

Landmark

Palacio de Cristal

1.1 mi

Landmark

Circulo de Bellas Artes

3000 ft

Nearby

Square

Puerta del Sol

2000 ft

Square

Plaza de Santa Ana

700 ft

Theatre

Teatro Espanol

900 ft

Calle Doctor Cortezo 5

Figaro Theatre

1100 ft

Theatre

New Apolo Theatre

1100 ft

Restaurants

Taberna el Sur

1100 ft

Calle Torrecilla Del Leal 12

Rosi La Loca Taberna

1500 ft

Calle Cadiz 4

El 34 Pinchos Bar

100 ft

Calle Atocha 34

Taberna el Arco

600 ft

Calle de las Huertas 7

Paru Inkas Sushi & Grill Madrid

200 ft

Calle Atocha 49

O'pulpo

500 ft

Calle Canizares 8

H10-Bar

700 ft

Calle de Las Huertas

Explore Madrid

Explore Madrid Near Coolrooms Palacio De Atocha

Prado National Museum

12 minutes' walk

Home to masterpieces by Velázquez and Goya, this museum is a must-visit for art lovers. Guided tours available.

Plaza Mayor

8 minutes' walk

A historic square surrounded by elegant architecture, lively cafes, and shops, perfect for a leisurely stroll.

Royal Palace of Madrid

17 minutes' walk

The official residence of the Spanish royal family, featuring lavish rooms and beautiful gardens. Entry fee applies.

Museo Nacional Centro de Arte Reina Sofia

10 minutes' walk

Showcasing modern art, including Picasso's Guernica. Offers free admission on specific days.

Cycling at Retiro Park

20 minutes' walk

Biking through Retiro Park provides scenic views and a relaxed atmosphere. Bike rentals available on-site.

Yoga Classes

15 minutes' walk

Relaxing yoga sessions offered at nearby studios. Various classes for all levels, pre-booking recommended.

Madrid Segway Tours

15 minutes' walk

Thrilling segway tours through Madrid's historic sites. Tours last approximately 2 hours, reservation suggested.

Taberna el Sur

4 minutes' walk

Traditional Spanish tapas in a warm setting. Try the patatas bravas and reserve for busy evenings.

Rosi La Loca Taberna

6 minutes' walk

Eclectic decor and creative dishes including gourmet burgers. Family-friendly with vegetarian options.

El 34 Pinchos Bar

1 minute' walk

Casual spot for delicious pintxos and local wines. Perfect for a quick bite or a light meal.

Circulo de Bellas Artes

11 minutes' walk

Cultural center featuring art exhibitions, film screenings, and a rooftop bar with stunning views of the city.

Teatro Español

10 minutes' walk

Historical theater with a vibrant program of Spanish productions. Check the schedule for family-friendly shows.

Tips on navigating the city

City Centre
Madrid 6 min · 1700 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 36 min · 14.7 mi
Underground
Anton Martin 3 min · 700 ft
Tirso de Molina 4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 11:00-12:00

Internet

Wireless internet is available in public areas for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 30.0 per person.

Pets

Pets are not allowed.

Languages

English, German, Spanish

Number of floors:

Number of rooms:

Former name

hotel coolrooms atocha

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

Coolrooms Palacio De Atocha is frequently praised for its spacious and clean rooms, often described as elegant and comfortable, some even featuring GHD hair equipment. The hotel's location is considered excellent, providing easy access to transport, various restaurants, and Madrid's main attractions, with the Atocha neighborhood offering many eateries. While most find the location convenient, a few guests have noted that it's not precisely in the very center of Madrid. Guests also rave about the breakfast.

Review score

Based on 2 verified reviews

9.5 /10

Perfect

100%

Recommend

Free Wi-Fi

9.9/10

Cleanliness

9.8/10

Value for money

9.1/10

Facilities

9.6/10

Pros

Luxury boutique hotel

High-end finish

Excellent breakfast

Helpful staff

Cons

Expensive side

Limited daylight

Shower door flaws

Quiet atmosphere

Evelyn from United Kingdom

Single

Deluxe

3 nights in November 2025

Reviewed: February 17, 2026

9.5/10

excellent hotel

quality linen thick towel turn down service

the beautiful room was spacious and clean. the bed had great quality linen with a top sheet and doona. thick bath towels and a bath robe were provided. there was also a turn down service.

Location

9/10

the hotel is situated near many attractions. the prado museum, retiro park, and atocha railway station are within walking distance. the area has a supermarket nearby and is close to the acid cafe.

Service

10/10

the staff provided perfect service throughout my stay. every staff member was friendly and helpful. i especially admire how they are always available to address any concerns.

0 Helpful

William from United Kingdom

Family with children

junior suite

3 nights in November 2025

Reviewed: January 14, 2026

9.4/10

spacious room, great service

friendly staff great food special treatment

The staff was very attentive. alejandro and eliza went out of their way to, which i appreciated! the restaurant had great food. I found the service to be superb. they accommodated my kids' food preferences without issues.

The website is deceptive. I felt it did not accurately portray some aspects of the hotel.

Location

9/10

the hotel is situated in a vibrant area with easy access to major attractions. i found it convenient to walk to many popular sites. the lively neighborhood added to the experience.

Rooms

10/10

the junior suite i stayed in was very spacious. it included lovely decoration. the attention to detail in the room's decor was amazing.

Facilities

9/10

this is a boutique hotel. its restaurant has a great selection of food options. the facilities was well maintained and added to the overall appeal of the hotel.

Service

10/10

the staff was really good. everyone was very nice. the service was excellent. they were always professional and willing to go the extra mile to ensure my stay was pleasant!

Dining

9/10

the restaurant food was delicious. breakfast had a great variety of options. i enjoyed the quality of the meals and the attentive service provided in the dining area.

0 Helpful

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