What is the check-in and check-out policy at Coolrooms Palacio De Atocha?
Check-in is available from 15:00 and check-out is required by 12:00.
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Coolrooms Palacio De Atocha – A Favorite for Families in Madrid
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Key details
About the Hotel
34 Calle De Atocha, Madrid, 28012,
- Steps from Plaza Mayor
Perfect
9.5
9.7
5.0
4.8
5-star luxury palace hotel in Barrio de las Letras, Madrid, set in a restored 1852 palace
Property & Setting
CoolRooms Palacio de Atocha occupies a restored 1852 palatial house in Madrid's Barrio de las Letras district. The hotel has a garden, a sun terrace, and an
Rooms & Amenities
Rooms come with air conditioning, a flat-screen TV with satellite channels, and a private bathroom with free toiletries. The property offers
Dining & Food Services
On-site dining includes the hotel's
Services & Concierge
The hotel offers a 24-hour front desk with concierge service, express check-in/check-out, and a tour desk. Airport shuttle service (with both pickup and drop-off), car hire, and valet parking are available. Business facilities include meeting/banquet rooms, fax/photocopying, and a safety deposit box.
Wellness & Massage
On-site massage treatments include back massage, couples massage, foot massage, full body massage, hand massage, head massage, neck massage, and use of a
Highlights
Setting: Restored 1852 palace in Barrio de las Letras
Rooms: Soundproof rooms and allergy-free options
Dining: À la carte breakfast prepared upon request
Pool: Outdoor pool with pool bar and shallow end
Wellness: On-site full body, couples, and head massage
Services: Airport shuttle and valet parking
Business: Meeting/banquet facilities
“This is a truly special hotel; I think the interior comes as a delightful surprise, given its location in a historic palace. The pool integrated into the garden offers an oasis-like escape after touring nearby cultural landmarks such as the Prado Museum and Plaza Mayor. I especially appreciate the personalized service and the luxurious touches.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Junior Suite2 persons55 sq. feet1 King-size bedAir conditioningHeatingroom details
- Suite2 persons65 sq. feet1 King-size bedAir conditioningHeatingroom details
- Deluxe2 persons32 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Solarium
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
El Patio de Atocha invites guests to indulge in a fusion of traditional Andalusian and Mediterranean cuisine, offering an authentic taste of local flavors. Set within the charming precincts of the Palacio De Atocha, dining here promises a delightful blend of warmth and musical ambiance.
Coolrooms Palacio De Atocha Location
34 Calle De Atocha, Madrid, 28012,
Explore Madrid
Explore Madrid Near Coolrooms Palacio De Atocha
Prado National Museum
12 minutes' walk
Home to masterpieces by Velázquez and Goya, this museum is a must-visit for art lovers. Guided tours available.
Plaza Mayor
8 minutes' walk
A historic square surrounded by elegant architecture, lively cafes, and shops, perfect for a leisurely stroll.
Royal Palace of Madrid
17 minutes' walk
The official residence of the Spanish royal family, featuring lavish rooms and beautiful gardens. Entry fee applies.
Museo Nacional Centro de Arte Reina Sofia
10 minutes' walk
Showcasing modern art, including Picasso's Guernica. Offers free admission on specific days.
Cycling at Retiro Park
20 minutes' walk
Biking through Retiro Park provides scenic views and a relaxed atmosphere. Bike rentals available on-site.
Yoga Classes
15 minutes' walk
Relaxing yoga sessions offered at nearby studios. Various classes for all levels, pre-booking recommended.
Madrid Segway Tours
15 minutes' walk
Thrilling segway tours through Madrid's historic sites. Tours last approximately 2 hours, reservation suggested.
Taberna el Sur
4 minutes' walk
Traditional Spanish tapas in a warm setting. Try the patatas bravas and reserve for busy evenings.
Rosi La Loca Taberna
6 minutes' walk
Eclectic decor and creative dishes including gourmet burgers. Family-friendly with vegetarian options.
El 34 Pinchos Bar
1 minute' walk
Casual spot for delicious pintxos and local wines. Perfect for a quick bite or a light meal.
Circulo de Bellas Artes
11 minutes' walk
Cultural center featuring art exhibitions, film screenings, and a rooftop bar with stunning views of the city.
Teatro Español
10 minutes' walk
Historical theater with a vibrant program of Spanish productions. Check the schedule for family-friendly shows.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 11:00-12:00
Guest Parking
Private parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 35 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Number of floors:
6
Number of rooms:
34
Former name
hotel coolrooms atocha
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Luxury boutique hotel
High-end finish
Excellent breakfast
Helpful staff
Cons
Expensive side
Limited daylight
Shower door flaws
Quiet atmosphere
Guest reviewsbased on 585 reviews
Evelyn from United Kingdom
Single
Deluxe
3 nights in November 2025
|
Reviewed: February 17, 2026
9.5/10
excellent hotel
quality linen thick towel turn down service
the beautiful room was spacious and clean. the bed had great quality linen with a top sheet and doona. thick bath towels and a bath robe were provided. there was also a turn down service.
Location
9/10
the hotel is situated near many attractions. the prado museum, retiro park, and atocha railway station are within walking distance. the area has a supermarket nearby and is close to the acid cafe.
Service
10/10
the staff provided perfect service throughout my stay. every staff member was friendly and helpful. i especially admire how they are always available to address any concerns.
0 Helpful
|
William from United Kingdom
Family with children
junior suite
3 nights in November 2025
|
Reviewed: January 14, 2026
9.4/10
spacious room, great service
friendly staff great food special treatment
The staff was very friendly. alejandro and eliza went out of their way to, which i appreciated! the restaurant had great food. I found the service to be superb. they accommodated my kids' food preferences without issues.
The website is deceptive. I felt it did not accurately portray some aspects of the hotel.
Location
9/10
the hotel is situated in a vibrant area with easy access to major attractions. i found it convenient to walk to many popular sites. the lively neighborhood added to the experience.
Rooms
10/10
the junior suite i stayed in was very spacious. it included lovely decoration. the attention to detail in the room's decor was amazing.
Facilities
9/10
this is a boutique hotel. its restaurant has a great selection of food options. the facilities was well maintained and added to the overall appeal of the hotel.
Service
10/10
the staff was really good. everyone was very nice. the service was excellent. they were always professional and willing to go the extra mile to ensure my stay was pleasant!
Dining
9/10
the restaurant food was delicious. breakfast had a great variety of options. i enjoyed the quality of the meals and the attentive service provided in the dining area.
0 Helpful
|
Show more reviews
FAQs
About Coolrooms Palacio De Atocha
What are the nearby attractions to Coolrooms Palacio De Atocha?
Nearby attractions include Puerta del Sol (1 km), Prado Museum (1 km), and Plaza Mayor (1 km).
How far is Coolrooms Palacio De Atocha from the nearest airport?
The hotel is 13 km from Adolfo Suarez Madrid-Barajas Airport.
What dining options are available at Coolrooms Palacio De Atocha?
The hotel features the on-site restaurant El Patio de Atocha, offering European dishes.
Is parking available at Coolrooms Palacio De Atocha?
Private parking is available nearby for 32 EUR per day, with a reservation required.
What amenities are included in the rooms at Coolrooms Palacio De Atocha?
Rooms include air conditioning, a flat-screen TV, a kettle, a private bathroom, and free toiletries.
What wellness services does Coolrooms Palacio De Atocha offer?
The hotel provides back massages, head massages, full body massages, and access to a plunge pool.
What types of breakfast are available at Coolrooms Palacio De Atocha?
An à la carte breakfast is available upon request for an additional charge of 35 EUR.
Which family-friendly services are offered at Coolrooms Palacio De Atocha?
The hotel provides children's menus, cots, and babysitting services.
Can guests access Wi-Fi at Coolrooms Palacio De Atocha?
Free Wi-Fi is available throughout the hotel.
What languages do the staff at Coolrooms Palacio De Atocha speak?
The staff speaks English and Spanish.
Which nearby restaurants can guests visit from Coolrooms Palacio De Atocha?
Nearby restaurants include Casa Alberto (0.5 km), Rosi La Loca Taberna (0.5 km), and Museo del Jamon (0.5 km).
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